BTC Works to Restore Services Following Fire Incident in Selibe Phikwe

BTC Works to Restore Services Following Fire Incident in Selibe Phikwe. Botswana Telecommunications Corporation Limited (BTC) has confirmed that a fire at one of its sites in Selibe Phikwe has disrupted mobile and fixed services in the town and surrounding areas. The incident has left some customers unable to make or receive calls or access internet services.

In a public statement, BTC assured customers that technicians and engineers are working continuously to restore connectivity. The company also committed to keeping the public informed through regular updates as progress is made.

For businesses in Selibe Phikwe and nearby regions, the disruption highlights the critical role telecommunications play in daily operations. Entrepreneurs and enterprises that rely on internet connectivity and mobile communication for transactions, customer engagement, and service delivery have been directly affected. With digital tools driving modern business, the temporary outage underscores the need for companies to plan for service disruptions through backup systems or alternative connectivity solutions.

BTC has apologised to customers for the inconvenience caused and urged patience while technical teams carry out the necessary work. The corporation noted that restoring services remains a top priority, given the importance of reliable communication infrastructure to both households and businesses.

The incident is also a reminder to the broader business community of the importance of resilient infrastructure in safeguarding operations. While BTC’s efforts focus on restoring normal service as quickly as possible, entrepreneurs are encouraged to use the situation as an opportunity to reassess risk management strategies, particularly around digital dependence and business continuity planning.